Privacy Policy

PRIVACY POLICY

IT Consulting EOOD (“PokerEnergy” or “we”, or “our”, or “us”) is a official reseller in poker analytics software products and services including Max Value Software, LLC, Ace Poker Solutions, CJM Solutions, LLC and many other products and services and understands your desire to have your personal information protected.  We respects your concerns about privacy and values its relationship with you.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website?

We may request that you provide certain personal information if you contact us, purchase an item from our website, request technical support, subscribe to a newsletter, provide feedback on a particular offer or product, participate in a promotion, or seek business development/career opportunities.  The information we collect is generally limited to your full name and e-mail address, although we may request other information such as your billing address and credit card information in the event that you decide to complete a transaction.  In general, we limit the amount of personal information we require to just that needed to complete a specific transaction.  For example, we will not ask for billing information unless in connection with a billing transaction.  

If you submit an order at our online store, you will be asked for information necessary to complete the transaction – such as your name, address, and credit card number, and to allow you to purchase and download products, obtain access to service and technical support, or otherwise utilize products or services that you have selected, as well as technical data concerning your computer or traffic data related to your Internet connection.  

Our processing and transfer of the data you provide is limited to the following purposes: fulfillment of your order(s), extension/delivering product updates/service-subscriptions or licenses, product registration and activation, customer and technical support as you may request from time to time, processing license renewals as requested by you, automatically processing license renewals if you elect automatic renewal of your subscription and internal (compliance) audits and fraud prevention. You always have the ability to decide whether to proceed with any activity that requests personal information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction or obtain full functionality on the site if the information is essential to complete the transaction or functionality.

We collect certain aggregate and non-personal information when users visit our web sites. Aggregate and non-personal information does not relate to a single, identifiable visitor. It tells us general information such as how many users visited our sites and the pages they accessed. By collecting this information, we learn how to best tailor our web sites to our visitors. Through  various tracking methods and using log files, we may track domain names, IP addresses, and browser types from those who visit our web sites.  We use this information to track aggregate website traffic patterns. Such information is not correlated with any personal information.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
•    To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
•    To improve our website in order to better serve you.
•    To allow us to better service you in responding to your customer service requests.
•    To process your order.

From time to time, and in jurisdictions where it is permitted, we may provide your information to authorized PokerEnergy partners (incl. software and service developers) to communicate to you information or offers about products or services that they believe are important to you. If you prefer that we not provide your information to our business partners, you may let us know using one of the methods described in this policy. PokerEnergy provides a number of ways for you to ‘opt-out’ of receiving additional information from us or having us provide your personal information to our partners by ‘opt-out’ options provided at the point of collection, through e-mail notices, or through other preference management that may be available depending on the service or web sites you visit. If you do not wish to continue receiving our e-mail newsletters or bulletins you can opt-out of receiving these communications by clicking  or replying to the "unsubscribe" button and/or address in the body of the email.  In jurisdictions where sharing personal information is prohibited without your ‘opt-in’, no information will be shared without your prior consent.

How do we protect your information?

We do not use vulnerability scanning and/or scanning to PCI standards.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
      • Help remember and process the items in the shopping cart.
      • Understand and save user's preferences for future visits.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly.It won't affect the user's experience that make your site experience more efficient and may not function properly.

Third-party disclosure

PokerEnergy may retain the services of outside contractors to provide services for us (e.g. to deliver products, provide technical support, or handle order and payment processing). We require that all such contractors keep the personal information of our customers secure and confidential. We have contractually bound third parties to such restrictions and require that these contractors provide for appropriate  measures to secure the data, that they use personal information only on behalf of PokerEnergy, and that they do not share personal information with others or use your personal information for their own marketing purposes.  

PokerEnergy transmits customer credit card information through a third party payment processor to its third party bank to process and complete credit card transactions. These third parties transmit and store the personal and financial information provided by their customers for credit card transactions through secure systems with security technology, encryption and firewall protection.  Please note that these vendors have their own privacy policies, and although PokerEnergy’s agreement with them does not allow the other transacting party to use this information for anything other than providing payment services, PokerEnergy is not responsible for their actions, including their information protection practices.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in the future.

Legal Disclosures

Please be advised that in certain instances, it may be necessary for PokerEnergy to disclose your personal information to government officials or otherwise as required by applicable law. No personally identifiable information will be disclosed to any law enforcement agency or governmental agency except in response to:
•       A subpoena, warrant or other process issued by a court of competent jurisdiction;
•       A legal process having the same consequence as a court-issued request for information, in that PokerEnergy would be in breach of law were it to refuse to provide such information, and it or its officers, executive or employees would be subject to liability for failing to honor such legal process; or,
•       Where such disclosure is necessary for PokerEnergy to enforce its legal rights pursuant to the laws of the jurisdiction from which such information was gathered, and there is a legal basis to do so.

Links to Business Partners

We provide links to companies with whom we may have a business relationship.  However, PokerEnergy is not responsible for the privacy practices of any party to which we provide links, including our business partners.  We encourage you to read their privacy statements, as they may differ from ours. By clicking on a link to access a non-PokerEnergy web site, you are agreeing to submit to that sites’ privacy practices.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

http://pokerenergy.net/
Varna 9005, Knaz Dondukov street 13
Bulgaria
support@pokerenergy.ru
+44 203-868-5280